On Demand Services

Service	Pick up within (of booking)	Average Delivery Time	Key Factors Influencing Delivery Times
VIP Metro Area 60 - 200 Kms 200 - 300 Kms 300 - 400 Kms > 400 Kms	1.0 Hr 2.5 Hrs 5.0 Hrs 6.0 Hrs 7.5 Hrs	45 mins 2.5 Hrs 3.5 Hrs 5.0 Hrs 6.0 Hrs	Delivered Direct Distance to Travel Time of Booking Traffic Conditions Weather Conditions Building Access
Express Metro Area 60 - 200 Kms 200 - 300 Kms 300 - 400 Kms > 400 Kms	1.5 Hrs 3.5 Hrs 6.0 Hrs 7.0 Hrs 8.0 Hrs	1.0 Hr 3.0 Hrs 4.0 Hrs 5.5 Hrs 6.5 Hrs	May include other deliveries Distance to Travel Time of Booking Traffic Conditions Weather Conditions Building Access
Normal Metro Area 60 - 200 Kms 200 - 300 Kms 300 - 400 Kms > 400 Kms	2.5 Hrs 4.5 Hrs 7.0 Hrs 8.0 Hrs 12.0 Hrs	2.0 Hrs 4.0 Hrs 5.0 Hrs 7.0 Hrs 8.0 Hrs	May include other deliveries Distance to Travel Time of Booking Traffic Conditions Weather Conditions Building Access
24 Hour Service Metro Area 60 - 200 Kms 200 - 300 Kms 300 - 400 Kms	4.0 Hrs 6.0 Hrs 7.0 Hrs 8.0 Hrs	Guarantee to pickup & deliver anywhere within Victoria (to a max 400 Kms) within 24 hours of booking.	Will include other deliveries Distance to Travel Time of Booking Traffic Conditions Weather Conditions Building Access
24 Hour Service More than 400 Kms from Melbourne	15.0 Hrs	36 Hrs	Will include other deliveries Distance to Travel Time of Booking Traffic Conditions Weather Conditions Building Access